FAQ

1. Do you deliver across India?

Yes, we deliver to most locations across India.

2. How long does delivery take?

Most orders are delivered within 3–8 business days depending on your location.

3. Can I track my order?

Yes. Tracking details are shared once your order is dispatched.

4. Do you offer Cash on Delivery?

Cash on Delivery is available on selected pin codes.

5. Can I exchange my order?

Yes. Exchanges are accepted within 7 days of delivery, subject to our Exchange Policy.

6. How do I request an exchange?

Email us at kirova0007@gmail.com with your order number and reason for the exchange.

7. How long does a refund take?

Approved refunds are processed within 5–7 business days.

8. Are the product colors exactly the same as shown?

We make every effort to display accurate colors. Minor variations may occur because of different screen settings.

9. How can I contact customer support?

Email: kirova0007@gmail.com

Phone: +91 92669 67662

10. Where is KIROVA located?

TA-187/2, 2nd Floor, Gali Number 2, Tughlakabad Extension, New Delhi – 110019.